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Legal|Last Updated: 2025-12-15|Version 2.0

Cookie Policy

COOKIE POLICY

Last updated December 15, 2025

This Cookie Policy explains how Operion LLC (doing business as Operion) ("we," "us," and "our") uses cookies, localStorage, and similar tracking technologies to recognize you when you visit our website at operion.io ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies and other tracking technologies to collect personal information, or information that becomes personal information if we combine it with other information. In such cases, the Operion Privacy Policy will apply in addition to this Cookie Policy.


What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Operion) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.


What about other tracking technologies?

In addition to cookies, we use other tracking technologies:

localStorage and sessionStorage

What is it? localStorage and sessionStorage are web storage mechanisms that allow websites to store data in your browser. Unlike cookies, this data is not automatically sent to the server with every request.

How we use it:

  • Session Management: We use localStorage to store your session ID and last activity timestamp
  • Persistence: localStorage data persists even after you close your browser, until you manually clear it
  • Size: We store minimal data (just session identifiers and timestamps)

Your control: You can clear localStorage through your browser settings (Developer Tools > Application > Local Storage, or "Clear Browsing Data" > "Cookies and other site data").

Browser Fingerprinting

What is it? Browser fingerprinting is a technique that collects information about your browser configuration and device characteristics to create a unique identifier.

How is it different from cookies? Unlike cookies, browser fingerprinting doesn't store anything on your device. Instead, it analyzes characteristics like your screen resolution, installed fonts, browser plugins, and hardware information to compute a unique identifier.

How we use it:

  • Fraud prevention and bot detection
  • Security and abuse prevention
  • Analytics and understanding user behavior
  • Session continuity

Service provider: We use FingerprintJS to generate browser fingerprints.

Your control: Use privacy-focused browsers (Firefox with Enhanced Tracking Protection, Brave, Tor Browser) or browser extensions that randomize fingerprinting signals. Note that this may affect functionality.

Legal classification: Browser fingerprinting is considered personal data processing under GDPR and CCPA regulations.


Why do we use cookies and other tracking technologies?

We use first-party and third-party cookies and tracking technologies for several reasons. Some tracking technologies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" tracking technologies. Other tracking technologies enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve tracking technologies through our Website for analytics, advertising, and other purposes.


Tracking Technologies We Use

First-Party Essential Tracking

These tracking technologies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services.

| Name | Type | Purpose | Data Stored | Duration | Can be disabled? | |------|------|---------|-------------|----------|------------------| | operion_sid | localStorage | Session identifier to maintain your session across page visits | UUID session token | 30 minutes after last activity | Yes, but will reset your session | | operion_last_active | localStorage | Timestamp of your last interaction, used for session timeout management | Unix timestamp | 30 minutes after last activity | Yes, but will reset your session |

Legal basis: These technologies are necessary for the legitimate operation of our website.

First-Party Analytics & Fingerprinting

These tracking technologies help us understand how visitors use our website and improve your experience.

| Name | Type | Purpose | Data Collected | Duration | Requires Consent | |------|------|---------|----------------|----------|------------------| | Browser Fingerprint | Computed ID (not stored on device) | Unique identifier for fraud prevention, analytics, and session continuity | Browser type/version, OS, screen resolution, fonts, plugins, hardware characteristics, timezone, language | Regenerated each visit; stored in our database for 12 months | YES (GDPR/CCPA) |

Service provider: FingerprintJS
Privacy policy: https://fingerprint.com/privacy-policy/

Third-Party Analytics Cookies

PostHog Analytics

PostHog helps us understand user behavior and improve our product through journey analysis and feature usage tracking.

| Name | Type | Purpose | Duration | Provider | |------|------|---------|----------|----------| | ph_* | Cookie | User and session identification | Persistent (varies) | PostHog (US) | | PostHog localStorage data | localStorage | User properties, session data, feature flags | Persistent until cleared | PostHog (US) |

What they collect: Event data, page views, clicks, custom properties, your visitor ID (from our fingerprinting), session ID
Cross-border transfer: Yes (US-based company)
Privacy policy: https://posthog.com/privacy
Legal basis: Consent
Your control: Contact us at support@operion.io to opt out

Google Analytics 4

Google Analytics helps us understand website traffic and user behavior through aggregated analytics.

| Cookie Name | Purpose | Duration | Provider | |-------------|---------|----------|----------| | _ga | Used to distinguish users | 2 years | Google LLC (US) | | _ga_<container-id> | Used to persist session state | 2 years | Google LLC (US) | | _gid | Used to distinguish users | 24 hours | Google LLC (US) | | _gat | Used to throttle request rate | 1 minute | Google LLC (US) |

What they collect: Page views, events, client ID (mapped to our visitor ID), session data, device information, approximate location
Cross-border transfer: Yes (US-based company)
Privacy policy: https://policies.google.com/privacy
Legal basis: Consent
Your control: Google Analytics Opt-out Browser Add-on


Cookie Categories Summary

| Category | Purpose | Examples | Consent Required | |----------|---------|----------|------------------| | Essential | Enable core website functionality | Session management (localStorage) | No | | Analytics & Performance | Understand how visitors use our website | Browser fingerprinting, PostHog, Google Analytics | YES | | Advertising | Deliver targeted advertising | None currently used | N/A | | Functional | Remember your preferences | None currently used | N/A |


Your Choices Regarding Cookies and Tracking

You have several options for managing cookies and tracking technologies:

Browser Settings

Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

How to manage cookies in different browsers:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

Note: Blocking or deleting cookies may impact your experience on our Website.

Clear localStorage

To clear localStorage:

  1. Developer Tools Method:

    • Press F12 or right-click > Inspect Element
    • Go to Application tab (Chrome/Edge) or Storage tab (Firefox)
    • Expand "Local Storage" in the sidebar
    • Right-click on our domain and select "Clear"
  2. Browser Settings Method:

    • Use "Clear Browsing Data" feature
    • Select "Cookies and other site data"
    • This will also clear localStorage

Anti-Fingerprinting Measures

Privacy-focused browsers:

  • Firefox: Enable "Enhanced Tracking Protection" (Strict mode)
  • Brave: Built-in fingerprinting protection
  • Tor Browser: Comprehensive anti-fingerprinting

Browser extensions:

  • Canvas Defender
  • Privacy Badger
  • Chameleon (Firefox)
  • User-Agent Switcher

Note: Fingerprinting protection may cause session issues and affect analytics accuracy.

Opt-Out of Third-Party Analytics

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on
  • PostHog: Email us at support@operion.io with "PostHog Opt-Out" in the subject line

Global Privacy Control (GPC)

We honor Global Privacy Control (GPC) signals from your browser as required by the California Privacy Rights Act (CPRA). If your browser sends a GPC signal, we will:

  • Not share your data with third parties for cross-context behavioral advertising
  • Treat it as an opt-out of "sale" or "sharing" of personal information

Browsers supporting GPC:

  • Brave
  • Firefox (with Privacy Badger extension)
  • DuckDuckGo
  • OptMeowt extension

Do Not Track (DNT)

While we honor GPC signals, we do not currently respond to Do Not Track (DNT) browser signals because there is no uniform technology standard for DNT implementation.

Consent Management (EU/UK Visitors)

If you are visiting from the European Union or United Kingdom, we provide a consent banner that allows you to:

  • Accept all tracking technologies
  • Reject non-essential tracking
  • Customize your preferences by category

You can change your consent preferences at any time by:

  1. Clicking the "Cookie Settings" link in our footer
  2. Clearing your cookies/localStorage and revisiting the site
  3. Contacting us at support@operion.io

Data Retention

| Tracking Technology | Retention Period | |---------------------|------------------| | localStorage session data | 30 minutes after last activity | | Browser fingerprints in our database | 12 months from last visit | | PostHog analytics data | Managed by PostHog (varies) | | Google Analytics cookies | Up to 2 years | | Analytics events in our database | 12 months from event date |

You can request deletion of your data at any time by contacting us at support@operion.io.


International Data Transfers

Our third-party analytics providers (PostHog and Google Analytics) are based in the United States. This means your personal data collected through these tracking technologies will be transferred to, stored, and processed in the United States.

For EU/UK visitors: We rely on Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) with our processors to ensure adequate protection of your data during cross-border transfers.


Updates to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the tracking technologies we use or for other operational, legal, or regulatory reasons.

Version History:

  • Version 2.0 (December 15, 2025) - Complete overhaul to reflect actual tracking technologies used (browser fingerprinting, localStorage, PostHog, Google Analytics)
  • Version 1.0 (May 21, 2025) - Initial policy (Termly-generated)

Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.


Contact Us

If you have any questions about our use of cookies or other tracking technologies, please contact us:

Email: support@operion.io

Postal Address:
Operion LLC
5473 Blair Rd Ste 100
Dallas, TX 75231
United States

For more information about how we process your personal data, please see our Privacy Policy.


Additional Resources

  • Privacy Policy
  • Terms and Conditions
  • Disclaimer
  • Contact Us

Questions about cookies? Contact us at support@operion.io

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