OperionOperion
Philosophy
Core Principles
The Rare Middle
Beyond the binary
Foundations First
Infrastructure before automation
Compound Value
Systems that multiply
Build Around
Design for your constraints
The System
Modular Architecture
Swap any piece
Pairing KPIs
Measure what matters
Extraction
Capture without adding work
Total Ownership
You own everything
Systems
Knowledge Systems
What your organization knows
Data Systems
How information flows
Decision Systems
How choices get made
Process Systems
How work gets done
Learn
Foundation & Core
Layer 0
Foundation & Security
Security, config, and infrastructure
Layer 1
Data Infrastructure
Storage, pipelines, and ETL
Layer 2
Intelligence Infrastructure
Models, RAG, and prompts
Layer 3
Understanding & Analysis
Classification and scoring
Control & Optimization
Layer 4
Orchestration & Control
Routing, state, and workflow
Layer 5
Quality & Reliability
Testing, eval, and observability
Layer 6
Human Interface
HITL, approvals, and delivery
Layer 7
Optimization & Learning
Feedback loops and fine-tuning
Services
AI Assistants
Your expertise, always available
Intelligent Workflows
Automation with judgment
Data Infrastructure
Make your data actually usable
Process
Setup Phase
Research
We learn your business first
Discovery
A conversation, not a pitch
Audit
Capture reasoning, not just requirements
Proposal
Scope and investment, clearly defined
Execution Phase
Initiation
Everything locks before work begins
Fulfillment
We execute, you receive
Handoff
True ownership, not vendor dependency
About
OperionOperion

Building the nervous systems for the next generation of enterprise giants.

Systems

  • Knowledge Systems
  • Data Systems
  • Decision Systems
  • Process Systems

Services

  • AI Assistants
  • Intelligent Workflows
  • Data Infrastructure

Company

  • Philosophy
  • Our Process
  • About Us
  • Contact
© 2026 Operion Inc. All rights reserved.
PrivacyTermsCookiesDisclaimer
Back to Learn
KnowledgeLayer 0Configuration & Environment

Feature Flags

You built the new dashboard. It works great in staging.

Deploy to production. Immediately, 50 enterprise customers can't see their data.

Roll back. Schedule a meeting. Figure out what went wrong. Try again next week.

What if you could show it to 5 customers first, watch what happens, then expand?

8 min read
beginner
Relevant If You're
Shipping features without all-or-nothing deploys
Testing changes with specific user segments
Rolling back instantly when something breaks

FOUNDATIONAL - Decouple deployment from release. Ship code every day, enable features when ready.

Where This Sits

Category 0.4: Configuration & Environment

0
Layer 0

Foundation

Environment ManagementFeature FlagsVersion Control (Workflows)
Explore all of Layer 0
What It Is

A runtime switch that controls who sees what

A feature flag is a conditional in your code: if flag is on, show new thing; otherwise, show old thing. The difference from a regular if statement: the flag value comes from a configuration system you can change without deploying code.

This means you can deploy the new checkout on Monday, enable it for 10 internal users on Tuesday, expand to 100 beta customers on Wednesday, and roll it out to everyone on Friday. All without touching the codebase again.

Feature flags separate deployment (putting code on servers) from release (letting users see it). Deploy daily. Release when ready.

The Lego Block Principle

Feature flags solve a universal problem: how do you test changes in production without risking everyone?

The core pattern:

Wrap new code in a flag check. Flag evaluates user context against rules. Rules can target by user ID, percentage, attribute, or any combination. Change rules without changing code. Instant rollback = flip the flag off.

Where else this applies:

Canary releases - Route 1% of traffic to new version, monitor, expand.
A/B testing - Show variant A to half, variant B to half, measure.
Kill switches - Disable a problematic feature instantly without rollback.
Beta programs - Enable features for users who opted into early access.
🎮 Interactive: Configure a Feature Flag

Set targeting rules, watch who gets the feature

Adjust the controls below. The user list updates in real-time showing who would see the feature.

new_checkout_flow
100%
6
See Feature
0
Don't See Feature
100%
Effective Rollout

User Evaluations

Alice ChenenterpriseUS
Matches all rules (hash: 76 < 100%)
Bob SmithproUS
Matches all rules (hash: 77 < 100%)
Carol DavisfreeEU
Matches all rules (hash: 78 < 100%)
Dan WilsonenterpriseEU
Matches all rules (hash: 79 < 100%)
Eve JohnsonproUS
Matches all rules (hash: 80 < 100%)
Frank BrownfreeUS
Matches all rules (hash: 81 < 100%)
Try it: Set "Plan" to "Enterprise Only" and watch who gets filtered out. Then reduce the percentage to 50% and see how the hash-based rollout works.
How It Works

Three levels of targeting sophistication

Boolean Flags

Simple on/off for everyone

The simplest form: flag is either on or off globally. Good for kill switches or completed migrations. 'Is the new API enabled?' Yes or no.

Pro: Dead simple to implement and reason about
Con: No targeting - everyone gets the same experience

Percentage Rollouts

Gradual exposure to new features

Enable for X% of users randomly but consistently (same user always gets same experience). Start at 5%, monitor metrics, increase to 25%, 50%, 100%.

Pro: Gradual risk reduction with minimal effort
Con: Random targeting - can't prioritize specific users

Targeted Rules

Precise control over who sees what

Complex rules: "Enable for users where plan=enterprise AND region=US AND signup_date > 2024-01-01 AND in 25% sample." Full control over targeting.

Pro: Test with exactly the right users
Con: Requires user context at evaluation time
Connection Explorer

"We need to test the new checkout with enterprise customers first"

Product wants to ship a major checkout redesign, but it's risky. Without feature flags, you either deploy to everyone or no one. This flow lets you target 10% of enterprise customers, monitor their experience, and roll back in seconds if something breaks.

Hover over any component to see what it does and why it's neededTap any component to see what it does and why it's needed

Environment Mgmt
Feature Flags
You Are Here
Authentication
Relational DB
Monitoring
Rollout Control
Safe Deployment
Outcome
React Flow
Press enter or space to select a node. You can then use the arrow keys to move the node around. Press delete to remove it and escape to cancel.
Press enter or space to select an edge. You can then press delete to remove it or escape to cancel.
Foundation
Data Infrastructure
Intelligence
Understanding
Outcome

Animated lines show direct connections · Hover for detailsTap for details · Click to learn more

Upstream (Requires)

Environment Management

Downstream (Enables)

A/B Testing (AI)Gradual RolloutPersonalization
Common Mistakes

What breaks when feature flags go wrong

Don't Leave Flags Forever

You shipped the new checkout six months ago. It's 100% rolled out. The flag is still in the code. Now you have 200 flags, half of which are "always on" and nobody knows which.

Instead: Set expiration dates on flags. When a flag is 100% on for 30 days, remove it. Add flag cleanup to your sprint rituals.

Don't Flag Everything

Every single change gets a flag. Now your code is 50% flag checks. Testing is impossible because there are 2^50 possible states. Performance tanks from all the evaluations.

Instead: Flag risky or reversible changes. Bug fixes, refactors, and small changes don't need flags. Reserve flags for features you might need to roll back.

Don't Forget Flag Dependencies

Flag A enables new checkout. Flag B enables Apple Pay in checkout. You turn on B but not A. Users see Apple Pay button that leads nowhere. Or worse, Flag B only makes sense if Flag A is on.

Instead: Document flag dependencies. Better: make flags hierarchical so B can only be on if A is on. Test flag combinations, not just individual flags.

What's Next

Now that you understand feature flags

You've learned how to control feature visibility without redeploying. The natural next step is understanding how to run experiments and measure which version performs better.

Recommended Next

A/B Testing (AI)

Running experiments to measure feature impact

Back to Learning Hub