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Back to Learn
KnowledgeLayer 0APIs & Connectivity

REST APIs

You need to pull customer data from Salesforce, push orders to your shipping provider, and sync inventory with your warehouse system.

Each one has its own way of doing things. Different formats, different authentication, different everything.

You spend more time figuring out how to talk to systems than actually building what you need.

There's a common language most systems already speak.

8 min read
beginner
Relevant If You're
Connecting your systems to external services
Building integrations that other systems can call
Automating data flow between applications

FOUNDATIONAL - The universal language of system integration.

Where This Sits

Part of the Foundation Layer

0
Layer 0

Foundation

REST APIsGraphQLWebhooks (Inbound)Webhooks (Outbound)
Explore all of Layer 0
What It Is

A predictable way for systems to ask each other for things

REST APIs use HTTP (the same protocol your browser uses) to let systems talk to each other. You make a request to a URL, you get back data. The request includes what you want to do: GET something, POST something new, PUT an update, DELETE something.

The beauty is predictability. If you know how to call one REST API, you mostly know how to call all of them. The URL tells you what resource you're working with. The method tells you what you're doing to it. The response comes back in a standard format, usually JSON.

REST APIs are the plumbing of modern software. Every SaaS tool you use, every integration you build, every automation you create probably talks REST under the hood.

The Lego Block Principle

REST APIs solve a universal problem: how do you let two systems exchange information without both needing to understand each other's internals?

The core pattern:

Define resources (nouns), expose them at URLs, use HTTP methods (verbs) to act on them, return consistent responses. The contract is simple: if you follow the rules, any system can talk to any other system.

Where else this applies:

File systems - Paths are resources, operations are CRUD actions.
Database operations - Tables are resources, SQL operations map to methods.
User interfaces - Screens are resources, user actions are operations.
CLI tools - Commands are resources, flags modify the operation.
🎮 Interactive: Make API Calls, See What Happens

Click to call APIs and watch the responses

Each button simulates a real API call. Some succeed, some fail. Watch how REST APIs respond.

Calls randomly succeed or fail to show different status codes.

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Total Calls
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Successful (2xx)
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Errors (4xx/5xx)
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Avg Response
API Request Log

Click a button above to make your first API call...

Try it: Click any button above to make an API call. Watch the request go out and the response come back.
How It Works

Four concepts that make REST work

Resources & URLs

Everything is addressable

Every piece of data has a URL. /customers gets all customers. /customers/123 gets customer 123. /customers/123/orders gets their orders. The URL structure tells you exactly what you're working with.

Intuitive and self-documenting
Deeply nested resources get unwieldy

HTTP Methods

Standard operations

GET retrieves data. POST creates new data. PUT replaces existing data. PATCH updates part of it. DELETE removes it. Every API uses the same verbs, so you always know what an operation does.

Consistent across all APIs
Some operations don't fit neatly into CRUD

Request & Response

Structured data exchange

Requests include headers (metadata like auth tokens) and a body (the data you're sending). Responses include status codes (200 OK, 404 Not Found, 500 Server Error) and a body (the data you asked for).

Clear success/failure signals
Error handling varies between APIs

Authentication

Proving who you are

Most APIs require authentication. API keys are simple but limited. OAuth tokens are more secure but complex. Bearer tokens in headers are the most common pattern. Without auth, you get 401 Unauthorized.

Standard auth patterns across services
OAuth flows can be painful to implement
Connection Explorer

"New customer signs up. Create them in four systems automatically."

Someone signs up on your website. Without REST APIs, your ops team manually creates accounts in Salesforce, Stripe, Mailchimp, and Zendesk. Takes 20 minutes per customer. With APIs, it happens in 3 seconds, every time, without human error.

Hover over any component to see what it does and why it's neededTap any component to see what it does and why it's needed

REST APIs
You Are Here
Relational DB
Data Mapping
Validation
Error Handling
Orchestration
Customer Ready
Outcome
React Flow
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Foundation
Data Infrastructure
Intelligence
Understanding
Outcome

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Upstream (Requires)

Foundation layer - no upstream dependencies

Downstream (Enables)

Ingestion PatternsWebhooks (Inbound)Tool Calling
Common Mistakes

What breaks when API integration goes wrong

Don't ignore rate limits until you get blocked

You build an integration that works perfectly in testing. Deploy to production with 10x the volume. Suddenly you're getting 429 Too Many Requests and your whole automation stops. The API provider isn't broken. You're hitting them too hard.

Instead: Read the rate limit docs before you start. Build in exponential backoff and respect Retry-After headers.

Don't assume the happy path is the only path

Your code handles the 200 OK response beautifully. First time you get a 500 error or a timeout, the whole thing crashes. Or worse, it silently fails and you don't notice until data is missing.

Instead: Handle every status code explicitly. Log errors with enough context to debug. Implement retries for transient failures.

Don't hardcode URLs and credentials

The API endpoint changes from api.example.com to api-v2.example.com. Your API key gets rotated. Now you're searching through code to find every place you hardcoded values.

Instead: Environment variables for credentials. Configuration files for endpoints. Make switching environments trivial.

Next Steps

Now that you understand REST APIs

You've learned how systems talk to each other through HTTP. The natural next step is understanding how to get data flowing automatically when things happen.

Recommended

Webhooks (Inbound)

Receive real-time notifications when events happen in external systems