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KnowledgeLayer 0APIs & Connectivity

Webhooks (Inbound)

You set up an integration with Stripe. Now you check their dashboard every hour to see if payments came through.

A customer cancels their subscription. You find out three days later when they email asking for a refund.

Your team manually exports data from five different tools every morning to keep your systems in sync.

You should know the moment something happens, not hours later.

8 min read
beginner
Relevant If You're
Receiving payment notifications from Stripe, PayPal, etc.
Getting notified when customers take actions in external tools
Keeping your systems in sync with third-party services

FOUNDATIONAL - Real-time integrations depend on receiving events as they happen.

Where This Sits

Category 0.2: APIs & Connectivity

0
Layer 0

Foundation

REST APIsGraphQLWebhooks (Inbound)Webhooks (Outbound)
Explore all of Layer 0
What It Is

A way for external systems to tell you when something happens

Instead of checking Stripe every 10 minutes to see if someone paid, Stripe calls YOUR server the moment a payment succeeds. That's a webhook. The external system pushes data to you when events happen, rather than you pulling to check for changes.

You give an external service a URL on your server. When something happens, they send an HTTP POST request to that URL with details about what happened. Your server receives it, processes it, and responds.

Webhooks flip the integration model. Instead of asking 'did anything change?' a thousand times a day, you get told once, immediately, when it does.

The Lego Block Principle

Webhooks solve a universal problem: how do you react to events you don't control, the moment they happen, without constantly checking?

The core pattern:

Expose an endpoint. Subscribe to events. Receive notifications. Process and respond. This pattern works whether you're receiving payment events, form submissions, or deployment notifications.

Where else this applies:

Phone notifications - Apps push alerts to your phone instead of you checking each app.
Email subscriptions - New articles arrive in your inbox instead of you visiting each site.
CI/CD pipelines - Code push triggers build instead of scheduled polling.
Smart home devices - Motion sensor triggers lights instead of constant checking.
Try It

See how webhooks flow through your system

Send test webhooks and watch them get verified and processed. Try toggling the settings to see what breaks.

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Received
0
Verified
0
Rejected
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Processed
0ms
Avg Time
Event Stream
Send a webhook to see it appear here

What you just discovered:

Valid webhooks flow through quickly. Fakes get rejected before any processing happens. This is why both verification AND async processing matter.

How It Works

Three things you need to receive webhooks

Endpoint Setup

Create a URL that can receive POST requests

You expose a public URL like yoursite.com/webhooks/stripe. This endpoint accepts POST requests and can read the JSON body. It must be publicly accessible from the internet.

Pro: Simple HTTP - no special protocols needed
Con: Must be publicly accessible (security considerations)

Signature Verification

Confirm the webhook came from who it claims

The sender includes a signature (usually in a header) computed from the payload and a shared secret. You recalculate the signature and compare. If they match, it's authentic.

Pro: Prevents fake webhook attacks
Con: Requires correct implementation (easy to get wrong)

Idempotent Processing

Handle the same event multiple times safely

Webhooks can be retried if your server doesn't respond quickly. If Stripe sends 'payment succeeded' twice, you shouldn't charge the customer twice. Store the event ID and skip duplicates.

Pro: System stays consistent even with retries
Con: Requires tracking processed events
Connection Explorer

"Customer just upgraded - give them premium access now"

Your customer upgrades from Basic to Pro in Stripe. Without webhooks, you'd poll every 10 minutes and they'd wait up to 10 minutes for access. With this flow, their premium features unlock in under 3 seconds.

Hover over any component to see what it does and why it's neededTap any component to see what it does and why it's needed

Webhooks (Inbound)
You Are Here
Relational DB
Validation
Event Trigger
Entity Resolution
Intent Classification
Access Updated
Outcome
React Flow
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Foundation
Data Infrastructure
Intelligence
Understanding
Outcome

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Upstream (Requires)

Foundation layer - no upstream dependencies

Downstream (Enables)

Triggers (Event-based)Ingestion PatternsValidation/Verification
Common Mistakes

What breaks when webhook handling goes wrong

Don't process webhooks synchronously

You receive a Stripe webhook and immediately try to update your database, send emails, and call three other APIs. The request takes 45 seconds. Stripe times out and retries. Now you're processing the same event multiple times.

Instead: Acknowledge the webhook immediately (return 200), then process asynchronously via a queue.

Don't skip signature verification

Anyone who discovers your webhook URL can send fake events. Someone sends a fake 'subscription upgraded' event. You give them premium access without payment.

Instead: Always verify the signature using the secret provided by the sender. Reject unverified requests.

Don't assume webhooks arrive in order

Customer subscribes, then cancels. But the cancel webhook arrives before the subscribe webhook due to network timing. You try to cancel a subscription that doesn't exist yet.

Instead: Check event timestamps. Store events with their order. Handle out-of-order gracefully.

What's Next

Now that you understand inbound webhooks

You've learned how to receive real-time notifications from external systems. The natural next step is understanding how to process these events and trigger actions in your own systems.

Recommended Next

Triggers (Event-based)

How incoming events kick off automated workflows

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